Cart  

0

Deliveries and delivery charge policy

Zayho is pleased to be able to make deliveries to you anywhere in the world.
No charge is made for delivery for purchases of:

  • €50 and over in Mainland France,
  • €80 and over in the rest of Europe and in French Overseas Departments/Territories,
  • €120 and over for all other destinations.

Delivery charges vary according to where your order is sent, its weight and the size of the products sent.
To always offer you the best possible service, we cover a part of the cost of delivery.
In France, we use the Postal Service (La Poste). Orders placed outside of France may also be sent by other carriers like FedEx or DHL.
All our "Colissimo" packages sent can be tracked from the La Poste website. When shipping outside of Mainland France, depending on destination and type of delivery chosen, tracking may stop once the order leaves France.
We will always let you know the reference number of your package ASAP.

Order processing

Your orders are processed with the greatest care every weekday and as quickly as possible (generally within 24 to 48 hours).

Delivery time

To the delivery time required by our carriers, you need to add the time it takes us to process your order, ranging from a few minutes to a maximum of two working days.

Delivery charges

Charges for Mailand France

Free delivery for orders of €50 and over!

Shipping with order tracking (“Colissimo Access” service):

Usual delivery time: 48 hours (workdays)

Number of products ordered Delivery charge incl. VAT 
1 product €5.00
2 products  €5.50
3 products  €6.00 
4 or more products €7.00

Plus points: Fast delivery and package tracking for your peace of mind.

For Mainland France we also offer:

Shipping without tracking (“Lettre Max” service)

  • Typical delivery time: Three to five days (workdays)
Number of products ordered Delivery charge incl. VAT
1 product €2.95

Plus points: Very cost effective deliveries.

Prices for French Overseas Departments/Territories

Free delivery for orders of €80 and over!

Typical delivery time: Five to seven days (workdays)

Zone OM 1: Guadeloupe (including St Barth and St Martin), Martinique, Reunion Island, French Guyana, Mayotte and St Pierre & Miquelon.

Number of products ordered Delivery charge
1 - 2 products €8.00 
3 - 4 products  €12.00
5 or more products €13.00

Zone OM 2: New Caledonia and its dependencies, French Polynesia, Wallis and Futuna and the French Austral and Antarctic territories.

Number of products ordered Delivery charge
1 - 2 products €9.00
3 - 4 products €13.00
5 or more products  €20.00

Tracking for your order:

  • From pickup to delivery for shipments to Guadeloupe (including St Barth and St Martin), Martinique, Reunion Island, French Guyana and Mayotte.
  • Until the order leaves Mainland France for destinations in Zone OM 2, St Pierre and Miquelon Postal Sectors.

Prices for Europe and the European Union

Free delivery for orders of €80 and over!

Shipping with order tracking by “Colissimo Expert” service.

Typical delivery time: Three to eight days (workdays).

Zone 1: Germany, Belgium, the Netherlands, Luxembourg, Great Britain, Italy, Spain, Switzerland, Austria, Denmark, Ireland, Portugal, Finland, Norway, Sweden.

Number of products ordered Delivery charge
1 - 5 products €15.00
6 or more products €18.00

Plus points: Fast delivery and package tracking for your peace of mind.

Zone 2: Finland, Norway, Sweden, Greece, Hungary, Island, Poland, Czech Republic and other Eastern European countries.

Number of products ordered Delivery charge
1 - 5 products €15.00
6 or more products €18.00

Plus points: Fast delivery and package tracking for your peace of mind.

Tracking is available from pickup to delivery within the European Union (except Estonia), Croatia, Island, Norway and Switzerland.Shipping without tracking by “Postexport Box” service.

Shipping without tracking by “Postexport Box” service

Typical delivery time: Five to ten days (workdays).

Available within the European Union and Switzerland (Germany, Austria, Belgium, Bulgaria, Cyprus, Denmark, Spain, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Czech Republic, Romania, United Kingdom, Slovakia, Slovenia, Sweden and Switzerland).

Number of products ordered Delivery charge
1  product €5.50
2 - 4 products €7.00
5 or more products €10.00

Plus points: Very cost effective deliveries.

Prices for other destinations (worldwide)

Free delivery for orders of €80 and over!

Shipping with order tracking by “Colissimo Expert” service.

Typical delivery time: Three to eight days (workdays).

Tracking is available from pickup to delivery for: South Africa, Israel, Morocco, Tunisia, Brazil, Canada, United States, Australia, China, South Korea, Japan, Hong Kong, Russia, Singapore, etc.

Zone 1: North African countries

Number of products ordered Delivery charge
1 - 5 products €15.00
6 or more products €18.00

Plus points: Fast delivery and package tracking for your peace of mind.

Zone 2 : USA, Canada, Africa and the Middle East
Number of products ordered Delivery charge
1 - 5 products €20.00
6 or more products €25.00

Plus points: Fast delivery and package tracking for your peace of mind.

Zone 3 : The Americas excluding the USA and Canada, Asia and Oceania,
Number of products ordered Delivery charge
1 - 5 products €22.00
6 or more products €30.00

Shipping without tracking by “Postexport Box” worldwide service.

Typical delivery time: Five to 20 days (workdays).

Number of products ordered Delivery charge
1 - 2 products €7.00
3 - 5 products €10.00
6 or more products €15.00

Plus points: Very cost effective deliveries.

visa

HomeHome